Windows - Install and Setup Guide

This article will walk you through the process of installing, enabling processing, creating an account, and logging into the SonicCloud desktop application. 

Installing SonicCloud

First, download the installer file for SonicCloud personalization from:  

https://www.soniccloud.com/download  

You’ll need to scroll down to the bottom of the page and click on "Download Windows."

Once the file is downloaded, double-click the installer file and follow the prompts. You may see additional screens asking for permissions, please press “Yes” to proceed.  

This will initiate the ‘Setup Wizard.’

To start, click on “Next” and follow the prompts. Select “Yes” when prompted to allow the application to make changes to the device.

Click “Finish” to complete the setup.

Logging Into SonicCloud

Once successfully installed, the SonicCloud console will pop up in the bottom, center of your screen. You can log in with an account you’ve previously created, or you can create a new account.

To login with a previously created account, simply click on the “Log In” button a new window will pop-up. Enter your information and click on “Log In.”

To create a new account, click on “Log In” and then “Need an Account?"

Click on "Sign Up."

Fill out the form and click on “Sign Up.”

After you’ve signed up, you will have the option to take the Hearing Test online or skip it at this time. Please check your email to verify your account. 

You can now return to the SonicCloud console and log in.

Enabling Processing

After logging into SonicCloud, a 'Setup Wizard' window will pop up. Click on “Enable” to start the Audio Processing for your device (i.e.: headset).

 You should get another pop-up asking you to allow changes to your device. Click “Yes”.

Processing should now be enabled. Click on the "Next" button and you should see that the Processing button will turn green. On the next pop-up, there is a “Test audio” button to confirm SonicCloud is working.

 

You should notice the volume increasing and decreasing as the "Boost" slider raises and lowers. If you do, click "Yes". If not, click "No" and follow the instructions.

Once the previous step is completed, a window will pop up that will give you the option to exit the setup process or check out the carousel with some handy tips on how to make adjustments to your Hearing Profile.

To exit and start using SonicCloud right away, click on the “X” at the top right of the box.

You're now all set and ready to use SonicCloud!

Need assistance? Here's how you can reach us.