How do I get help from SonicCloud Experts?

There is no question too big or too small! 

Here is at SonicCloud, we want to make sure that you are always able to hear clearly on the app and have an enjoyable experience. You can reach out to us anytime via email, chat, or phone and we'd be delighted to you assist you in any way we can!

Our business hours are Monday - Friday, 8:30 am PST - 5:00 pm PST.

We are closed on Federal Holidays. If you reach out to us outside of our normal business hours, we will happily follow up with you on the next business day.

How you can reach us:

• Email: [e-mail]
• Phone: [phone] (call or text!)
• Chat with us live by clicking the icon
• Leave us a message by clicking the icon (outside of business hours)
• Submit a ticket through the Helpdesk 

"I sent in a ticket/email. What now? How do I find it?"

Click here to learn how to track the status of your tickets!